Privacy Policy for ElderSpaOne

Effective Date: January 1, 2025

Welcome to ElderSpaOne, a Spa and Wellness Center for Seniors located at 111 Wellington Street, Ottawa, ON K1A 0A9, Canada. Our commitment is to protect your personal data and ensure responsible handling of your information.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, postal address, date of birth, and health and wellness preferences to provide and tailor our services. We also gather technical data including IP address, browser type, and access times through cookies and similar technologies.

2. How We Use Your Information

Your information is used to process appointments, provide personalized spa and wellness services, respond to inquiries, send booking confirmations and reminders, improve our offerings, and fulfill legal obligations.

3. GDPR Compliance

ElderSpaOne complies with the General Data Protection Regulation (GDPR). We process personal data lawfully, fairly, and transparently. We limit data collection to what is necessary and implement adequate security measures. We have appointed a Data Protection Officer to oversee compliance.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to enhance your browsing experience, analyze site traffic, and remember your preferences. You may disable cookies through your browser settings, but some features of the site may not function properly.

5. How We Share Your Data

We may share your information with trusted third parties that support our operations, such as service providers for appointment management and website hosting. We do not sell or rent your personal data. We may disclose data when required by law or to protect our rights.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights Under GDPR

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your data when appropriate.
• Restriction of Processing: Limit how your data is used.
• Data Portability: Obtain your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time for processing activities based on consent.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address: 111 Wellington Street, Ottawa, ON K1A 0A9, Canada

Phone: +1 416-641-9282

Business ID: 198187117

For further inquiries, please reach out through our contact form.